Last Updated: June 10, 2026

At Wannatag, we do our best to process and ship your orders as quickly as possible.

1. Shipping Destinations

Wannatag ships to:

Metropolitan France;
French overseas departments and regions, subject to carrier availability;
most international destinations.

Some destinations may be temporarily unavailable due to logistical or regulatory restrictions.

2. Order Processing Times

Orders are processed once payment has been confirmed.

Our average order processing and shipping preparation time is:

2 business days

Processing times may occasionally be longer during periods of high order volume, public holidays, or circumstances beyond our reasonable control.

3. Delivery Times

Delivery times vary depending on the destination country and the shipping method selected.

Estimated delivery times provided at checkout are for reference only.

Wannatag is not responsible for delays caused by:

the shipping carrier;
customs clearance procedures;
an incorrect or incomplete shipping address provided by the customer;
circumstances beyond our reasonable control or force majeure.

4. Shipping Costs

Shipping costs are automatically calculated at checkout.

The applicable shipping charges are clearly displayed before you complete your purchase.

Shipping costs may vary depending on:

the destination country;
the shipping method selected;
the weight or size of the order.

5. Order Tracking

When tracking information is available, a tracking number will be sent to you by email after your order has shipped.

You can use this tracking number to monitor your package directly through the carrier.

6. Shipping Address

You are responsible for providing accurate and complete shipping information when placing your order.

If the shipping address provided is incorrect:

Wannatag is not responsible for unsuccessful delivery;
any additional reshipping costs may be charged to you.

7. Undeliverable Packages

If a package is returned to Wannatag due to:

an incorrect or incomplete address;
an unclaimed package;
a refused delivery;

you may request that the order be reshipped at your expense.

8. International Shipping

For orders shipped outside France, customs duties, local taxes, or import fees may be charged by the authorities in the destination country.

These charges are the sole responsibility of the customer.

Wannatag is not responsible for any such additional costs.

9. Damaged or Missing Items

When your order arrives, we recommend checking the condition of the package and its contents.

Any issue, including a damaged product, missing item, or damaged package, must be reported to:

contact@wannatag.com

within seven (7) days of receiving your order.

Photos may be requested to help us process your claim.

10. Delivery Delays

If your order is experiencing an unusual delay, please contact our customer service team at:

contact@wannatag.com

We will do our best to obtain information from the carrier and assist you with tracking your order.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

WANNATAG
75006 Paris
France

Email: contact@wannatag.com